Antonio williams
Decatur,GA
Summary
Accomplished Store Manager with a robust background in retail operations and team leadership, notably at NAPA Auto Parts - Genuine Parts. Expert in strategic planning, enhancing store operations, and fostering strong customer relationships. Demonstrates exceptional communication skills and a knack for mentoring, driving team performance and motivation. Proven track record in improving sales and operational efficiency.
Overview
12
12
years of professional experience
Work History
Store Manager
NAPA Auto Parts - Genuine Parts
03.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Mavis Tire
03.2017 - 03.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Tow Truck Driver
Island Towing
08.2012 - 06.2017
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Education
Collision Repair - Collision Repair And Refinishing
Universal Technical Institute
Houston, TX05.2007
Skills
- Store operations
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Recruitment and hiring
- Goals and performance
- Team motivation
- Store displays
- Sales expertise
- Opening and closing procedures
- Relationship building and management
- Strategic thinker
Timeline
Store Manager
NAPA Auto Parts - Genuine Parts
03.2022 - Current
Store Manager
Mavis Tire
03.2017 - 03.2022
Tow Truck Driver
Island Towing
08.2012 - 06.2017
Collision Repair - Collision Repair And Refinishing
Universal Technical Institute