ANTRINA MOJICA
Perris,CA
Summary
Excellent Custodian of resources successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
17
17
years of professional experience
Work History
Department Supervisor
Housing Authority County Of San Bernardino
San Bernardino, CA
11.2010 - 05.2018
- Balanced $.25 million annual budget resulting in maximized agency resources
- Effectively controlled the release of proprietary and confidential information for general public information until opening day, creating and distributing local radio and newspaper advertisements
- Successfully established 2 new Senior Housing Communities within 1 year
- Converted over 600 units, which allowed for capital improvements and supported rapid rehousing for homeless families within a 2-year period
- Program Coordination which developed 2-thousand economically independent clients
- Counseled hundreds of program clients facilitating opportunities to transition from dependency on housing subsidy to economic independence through carefully written goals and objectives
- Formulated, wrote, and implemented 3 new employee orientation manuals
- Planned, Organized, and effectively executed open enrollments for new housing projects
- Trained, supervised, and evaluated over 30 staff, and successfully coached them on prioritizing events, resulting in a reduction in overtime hours by 25%
- Scheduled, Facilitated, and lead monthly meetings which resulted in open and continuous department communication
- Encouraged staff growth by virtue of creative performance goals and objective feedback
- Managed and developed over 30 employees into goal-oriented, cohesive group which resulted in 8 employees under my supervision to be promoted within the company
- Supervised department staff with a full understanding of labor laws, including rest break and meal break requirements
- Partnered with multiple tax-credit property management corporations to assure financial performance of budgets.
- Oversaw daily operational performance of Waiting list team. Promoted culture focused on encouraging staff to develop skills and abilities. Mentored team members to enhance professional development and accountability in workplace.
- Submitted reports to senior management to aid in business decision-making and planning.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Case Manager
Housing Authority for the City of Upland
Upland, CA
10.2008 - 11.2010
- Identified developmental needs of individual clients and coordinated programs based on needs, limitations, and costs.
- Managed caseload of 150 varied size families within the housing system to provide comprehensive, community-based care.
- Partnered with social workers, employers, and other case managers to develop and implement individualized plans and documented client interactions in electronic documenting systems.
Case Manager
Housing Authority of the County of Los Angeles
Santa Fe Springs, CA
08.2001 - 10.2008
Education
A.S.T - Business Admin
Mt. San Jacinto College
A.S - Liberal Arts
San Jacinto College
A.S - Economics
Mt. San Jacinto College
A.S - Business Admin
Mt. San Jacinto College
Accounting Certificate. - undefined
Mt. San Jacinto College
Skills
Process and procedure development
Business development and planning
Relationship building and management
Recruiting and Hiring
Interactive communication skills
Problem-solving
Leadership competency
Timeline
Department Supervisor
Housing Authority County Of San Bernardino
11.2010 - 05.2018
Case Manager
Housing Authority for the City of Upland
10.2008 - 11.2010
Case Manager
Housing Authority of the County of Los Angeles
08.2001 - 10.2008
A.S.T - Business Admin
Mt. San Jacinto College
A.S - Liberal Arts
San Jacinto College
A.S - Economics
Mt. San Jacinto College
A.S - Business Admin
Mt. San Jacinto College
Accounting Certificate. - undefined
Mt. San Jacinto College