Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anya Ng

East Lansing

Summary

Dynamic and results-driven professional with a strong background in customer service and team collaboration, honed at Auntie Anne's. Proven ability to enhance customer experiences and loyalty through personalized interactions. Skilled in data entry and adept at managing employee records, ensuring efficient operations and satisfied clients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Auntie Annes
Okemos
09.2024 - Current
  • Prepare and serve pretzels to customers
  • Provide great customer service to all customers

Human Resource Assistant

Hart Medical Equipment
Grand Blanc
04.2024 - 08.2024
  • Documented staff changes, performed reports, and communicated with coworkers
  • Organized and managed employee records

Cashier

Flushing Farms
Flushing
08.2020 - 10.2023
  • Implement strategies to enhance customer experience and increase customer loyalty through personalized interactions and efficient service.
  • Promote the farm's seasonal products and offerings to customers, encouraging them to explore new items and participate in special events and activities.

Sales associate

Old Navy
Flint
10.2022 - 03.2023
  • Leveraged product knowledge and customer insights to suggest complementary items and drive upselling opportunities, increasing overall sales and customer satisfaction.
  • Implemented effective customer engagement strategies to build long-lasting relationships with clients and increase customer loyalty at Old Navy stores.

Education

Kinesiology -

Michigan State University
East Lansing, MI
05.2027

High School -

Flushing High School
Flushing, MI
05.2023

Skills

  • Customer service
  • Team collaboration
  • Flexible schedule
  • Data entry

Certification

  • Certified personal trainer - In progress

Timeline

Crew Member

Auntie Annes
09.2024 - Current

Human Resource Assistant

Hart Medical Equipment
04.2024 - 08.2024

Sales associate

Old Navy
10.2022 - 03.2023

Cashier

Flushing Farms
08.2020 - 10.2023

Kinesiology -

Michigan State University

High School -

Flushing High School

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