April Cloudt
Livingston,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service representative position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Call Center Representative
Escapees
Livingston , Tx
09.2021 - Current
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
Cashier
Witt Pitt Barbque
Rosenberg,, TX
05.2020 - 03.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Event Coordinator
NOAHS EVENT VENUE
SUGAR LAND , TX
08.2018 - 04.2019
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Selected and ordered décor and event materials.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Education
High School Diploma -
LAMAR CONSOLIDATED HIGHSCHOOL
Rosenberg, TX06.2008
Skills
- Order and Refund Processing
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
- Customer Retention Strategies
- Upbeat and Positive Personality
- Customer Data Confidentiality
- Clerical Support
Timeline
Call Center Representative
Escapees
09.2021 - Current
Cashier
Witt Pitt Barbque
05.2020 - 03.2021
Event Coordinator
NOAHS EVENT VENUE
08.2018 - 04.2019
High School Diploma -
LAMAR CONSOLIDATED HIGHSCHOOL
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