April Cruz

Sake Asian Cuisine Sushi & Bar

Weatherford, TX

06.2017 - Current

Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Bussed and reset 20 tables per shift, working efficiently to keep dining room and work areas clean.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Checked identification to enforce age regulations for alcoholic beverages.
Kept register accurate through correct billing, payment processing and cash management practices.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Summary