April Greenway
Bridgeport,WV
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
8
8
years of professional experience
Work History
Server
IHOP
Murfreesboro, Tennessee
10.2024 - 11.2024
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Stocked service areas with supplies during slow periods.
- Served food and beverages to patrons and confirmed complete orders.
Nurse Assistant
Harmony By white oaks
Bridgeport, WV
04.2022 - 09.2022
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Documented activities and recorded information in EMR system.
- Answered call lights promptly and responded to requests from patients in a timely manner.
- Assisted residents with daily needs, personal hygiene, dressing, and facility transfers.
General Manager
IHOP
Massillon, OH
03.2019 - 10.2019
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Recruited, interviewed and hired qualified staff for open positions.
- Implemented campaigns and promotions to help with developing goods and services.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Nursing Assistant
Salyers Adult Group Home
Hillsboro , OH
03.2017 - 05.2018
- Reminded patients to take prescribed medications or nutritional supplements.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Education
High School Diploma -
Craig County HighCr
Newcastle VA 05-1998
Nursing Assistant - Health
Fast Track Nursing Assistant School
Salem VASkills
- Daily specials memorization
- Table resetting
- Hostess support
- Order delivery practices
- Food sales and promotion
- Guest seating
- Point of sale (POS) system operations
- Safe food handling
- Multitasking and organization
- Personal hygiene support
- Call light response
- Vital signs monitoring
- Light housekeeping
- Patient assessments
- Healthcare ethics
- Patient mobility support
- Clear communication
- Staff training and development
- Schedule preparation
- Recruiting and interviewing
- Customer service
- Vendor management
- Workforce management
Timeline
Server
IHOP
10.2024 - 11.2024
Nurse Assistant
Harmony By white oaks
04.2022 - 09.2022
General Manager
IHOP
03.2019 - 10.2019
Nursing Assistant
Salyers Adult Group Home
03.2017 - 05.2018
High School Diploma -
Craig County HighCr
Nursing Assistant - Health
Fast Track Nursing Assistant School