April Morales
Salem
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
1
1
year of professional experience
Work History
Shift Leader
Shaka Brah
Salem
11.2023 - Current
- Maintained a high level of professionalism when dealing with difficult customers.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Checked orders for quality and completeness.
Education
High School Diploma -
North Salem High School
Salem, OR06-2024
Skills
- Customer service
- Sales support
- Inventory management
- Team building
- Communication skills
- Time management
- Problem-solving
- Positive attitude
- Flexible schedule
- Organizational skills
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
- Effectively expressing ideas, listening actively, and understanding different perspectives.
- Inspiring and motivating others, while also being a good follower and team player.
- Maintaining a hopeful and optimistic outlook on life.
Timeline
Shift Leader
Shaka Brah
11.2023 - Current
High School Diploma -
North Salem High School