April Riley
Summary
Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.
Overview
12
12
years of professional experience
Work History
Property Manager
Goodale And Barbieri
01.2025 - Current
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Coordinated with legal counsel when necessary in handling evictions or other disputes arising from lease violations or non-payment issues.
- Managed budgets effectively, reviewing expenses regularly and negotiating favorable contracts with vendors.
- Led staff training initiatives focusing on customer service excellence while fostering a positive work culture for property management team members.
Leasing Professional
McC Management
06.2024 - 01.2025
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
BARTENDER
Alder House
01.2023 - 06.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
BARTENDER
Boulevard Nightclub
01.2019 - 01.2020
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
BARTENDER
Whiskey Rose
01.2013 - 01.2016
- Developed new signature cocktails to enhance bar reputation and increase profits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Kept bar presentable and well stocked.
Education
SECONDARY SCHOOL -
Syracuse High School
01.2010
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Lease renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff management
- Leasing and sales
- Eviction procedures
- Maintenance scheduling
Timeline
Property Manager
Goodale And Barbieri
01.2025 - Current
Leasing Professional
McC Management
06.2024 - 01.2025
BARTENDER
Alder House
01.2023 - 06.2024
BARTENDER
Boulevard Nightclub
01.2019 - 01.2020
BARTENDER
Whiskey Rose
01.2013 - 01.2016
SECONDARY SCHOOL -
Syracuse High School
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