Ar-Jah Koger
Walterboro,SC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Alorica
Walterboro, SC
03.2021 - 05.2022
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Certified Nursing Assistant
Veterans Victory House
Walterboro, SC
12.2020 - 04.2022
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
High School Diploma -
Colleton County High School
Walterboro, SC06.2009
Skills
- Building Customer Trust and Loyalty
- Call Documentation
- Issue and Complaint Resolution
- Upselling Products and Services
Timeline
Customer Service Representative
Alorica
03.2021 - 05.2022
Certified Nursing Assistant
Veterans Victory House
12.2020 - 04.2022
High School Diploma -
Colleton County High School
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