Arabella Ramotar
Humble
Summary
I have continued to work for restaurants, the airlines, and hotels for the last 7 years eagerly building my skills and experience. It is always exciting to join a new organization learning and contributing to the team with my current customer service Skills. Ambitious and ready to learn. Starting with a joyous and genuine smile.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Agent
Alaska Airlines
Seattle
07.2024 - 12.2024
- Awarded multiple times for attention to detail and remarkable service
- Handled passengers with care and quality
- Fast thinking skills to solve passengers requests and issues
Guest Service Agent
Minute Suites
Houston
10.2022 - 05.2024
- Provided exceptional customer service to hotel guests, ensuring a positive and memorable experience
- Efficiently checked-in and checked-out guests, accurately processing payments and maintaining guest records
- Responded promptly to guest inquiries, requests, and complaints, resolving issues in a professional and courteous manner
Customer Service Representative
United Airlines
Houston
01.2020 - 03.2021
- Greeted customers
- Worked multiple flights
- Handled reservations
- Resolved customer issues
Customer Service Agent
Hallmark Aviation Services
Houston
10.2018 - 12.2018
- I worked as a customer service agent
- I greeted passengers, checked them in and made sure all their information was correct and also answered any questions they might've had
Waitress
Kealohas Hawaiian kitchen
Humble
06.2018 - 12.2018
- Took customers orders and worked efficiently to keep guests satisfied
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Ensured guests felt welcomed
Education
Bachelor's degree - Business Administration
American InterContinental University
Remote10-2025
High School Diploma -
Humble high school
Humble, TX05.2017
Skills
- Food Safety
- Restaurant Experience
- Serving Experience
- POS
- Organizational Skills
- Receptionist
- Data Entry
- Microsoft Word
- Customer Service Skills
- Customer complaint resolution
- Empathetic and genuine
- Microsoft Excel
- Conflict resolution
- Attention to detail
- Effective communication
Certification
- Driver's License
- Food Handler Certificate
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Customer Service Agent
Alaska Airlines
07.2024 - 12.2024
Guest Service Agent
Minute Suites
10.2022 - 05.2024
Customer Service Representative
United Airlines
01.2020 - 03.2021
Customer Service Agent
Hallmark Aviation Services
10.2018 - 12.2018
Waitress
Kealohas Hawaiian kitchen
06.2018 - 12.2018
Bachelor's degree - Business Administration
American InterContinental University
High School Diploma -
Humble high school