Dedicated administrative professional with exceptional organizational skills and time management. Proven ability to manage communications and maintain confidentiality while supporting credentialing processes. Ready to leverage expertise in a dynamic office environment.
Overview
21
21
years of professional experience
Work History
Secretary III
St. Joseph's Medical Center
02.2010 - Current
Organized and maintained confidential Provider records.
Managed incoming communications, ensuring accurate and timely responses to inquiries.
Maintained inventory of office supplies, ensuring availability without excessive expenditure or waste.
Handled sensitive information discreetly, maintaining confidentiality when managing provider files.
Maintained electronic filing systems and categorized documents.
Provided clerical support to credentialing coordinators by completing monthly verifications, running reports and filing documents.
Managing and entering monthly ER backup schedules.
Medical Front Office Receptionist
Center for Sight
04.2005 - 01.2010
Managed patient scheduling to optimize office workflow and reduce wait times.
Processed insurance claims efficiently to ensure timely reimbursements and minimize denials.
Trained new front office staff on procedures, enhancing overall team performance and service quality.
Filing, Data Entry.
Answer phones.
Balanced cash drawer.
Education
High School Diploma -
Edison High School
Stockton, CA
Completion Certificate - Medical Office Administration
National Trainig Institute
Stockton, CA
01-2005
Skills
Customer service
Verbal and written communication
Office administration
Organization
Visual Cactus
Data Entry
Data verification
Task prioritization
Account reconciliations
Reception functions
Multitasking and time management
Documentation and recordkeeping
Document and file management
Timeline
Secretary III
St. Joseph's Medical Center
02.2010 - Current
Medical Front Office Receptionist
Center for Sight
04.2005 - 01.2010
High School Diploma -
Edison High School
Completion Certificate - Medical Office Administration
Secretary III at Los Angeles County Department Of Children And Family ServiceSecretary III at Los Angeles County Department Of Children And Family Service