Summary
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Arah Lewis

Alger,Michigan

Summary

Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Work History

Restaurant Hostess

Applebee's Grill + Bar
West Branch, Michigan
06.2024 - Current
  • Upsold appetizers, drinks, desserts. when appropriate.
  • Greeted customers and escorted them to their tables.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Provided menus and answered questions about menu items and specials.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Managed reservations, waitlists, and special requests for large parties.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.

Concessions Manager

Lucynski Cinemas LLC
West Branch , Michigan
05.2024 - Current
  • Coached staff members on providing exceptional customer service experiences.
  • Trained new employees on proper sanitation practices, product knowledge, customer service techniques.
  • Supervised a team of concession staff to ensure efficient operations.
  • Managed cash flow by accurately tracking transactions on POS system and reconciling receipts with bank deposits.

Education

High School Diploma -

Ogemaw Heights High School
West Branch, MI
05-2024

Some College (No Degree) - Undecided

Delta College
Bay City, MI

Skills

  • Menu Memorization
  • Table Bussing
  • Complex Problem-Solving
  • Menu knowledge
  • Guest Relations
  • Greeting guests
  • Active Learning
  • Customer Service

Affiliations

  • I played 4 years of volleyball, and softball in highschool.

Accomplishments

  • Honor roll all 4 years of highschool.

References

References available upon request.

Timeline

Restaurant Hostess

Applebee's Grill + Bar
06.2024 - Current

Concessions Manager

Lucynski Cinemas LLC
05.2024 - Current

High School Diploma -

Ogemaw Heights High School

Some College (No Degree) - Undecided

Delta College

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Arah Lewis