Arba Nikiema
Silver Spring,MD
Summary
High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
6
6
years of professional experience
Work History
Server
Erickson's Living, RIDERWOOD VILLAGE
Silver Spring , MD
11.2021 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and immediately remedied issues with orders.
Server
Hungry marketplace
Silver Spring , MD
05.2019 - 11.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
Red Cross Volunteer
Red Cross
Washington , DC
05.2018 - 06.2019
- Organized and managed donation drives for clothing, food, medical supplies, and other items.
- Provided assistance to disaster victims with temporary housing needs and registration of missing persons.
- Participated in fundraising activities such as bake sales, car washes, and auctions.
- Assisted in the recruitment and training of new volunteers.
- Conducted educational seminars on first aid techniques and CPR certification classes.
Education
Bachelor of Science - Mathematics And Computer Science
Penn State University
University Park, PASkills
- Table Setting
- Guest Engagement
- Beverage Preparation
- Supply Restocking
- Safe Food Handling
- Order Management
- Food Delivery
- Table Bussing
- Food Inspection
Timeline
Server
Erickson's Living, RIDERWOOD VILLAGE
11.2021 - Current
Server
Hungry marketplace
05.2019 - 11.2021
Red Cross Volunteer
Red Cross
05.2018 - 06.2019
Bachelor of Science - Mathematics And Computer Science
Penn State University
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