AREEA JOHNSON
Petersburg,USA
Summary
A dedicated professional with experience in helping businesses thrive and develop. Extensive work in customer service and office communication. Client focused, service driven, goal orientated, innovative work ethic and solid reliability. Accountable and well organized. Solid writing, editing, and oral communication skills. Outstanding human relation skills, having interacted with a variety of customers and employees.
Overview
18
18
years of professional experience
Work History
Patient Coordinator
Bons secours
Petersburg, VA
02.2023 - Current
- Outstanding human relation skills, having interacted with a variety of customers and employees.
- Medical Billing
- Insurance Verification
Claims Representative
MAXIMUS
Chester, VA
06.2013 - Current
- Company Overview: FORMERLY GENERAL DYNAMICS AND VANGENT
- Manages communication between patients, families, care providers, and other healthcare institutions, including billing.
- Ensure compliance with professional standards & regulatory requirements.
- Provide patient consultations and recommended treatments.
- Discuss cost of service, insurance coverage, and payment options with the patient.
- Maintain up-to-date knowledge of CMS regulations and policies.
- Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous phone inquiries.
- Provide knowledgeable responses to telephone inquiries in a courteous and professional manner, utilizing pre-scripted responses which they must read verbatim to provide basic general and claims specific information.
- Report problems that occur via the online system so they can be addressed by the appropriate parties.
- FORMERLY GENERAL DYNAMICS AND VANGENT
Direct Support Professional
Foundation For Care Management
Chesterfield, Virginia
06.2020 - 08.2024
Secretary Assistant
CODE COMPLIANCE
Petersburg, VA
06.2007 - 08.2008
- Filing documents.
- Assist in answering phone calls and organization papers.
- Ran errands.
- Use fax machines, copier, and computer.
Education
Diploma -
PETERSBURG HIGH SCHOOL
Petersburg, VA01.2009
Skills
- Customer service
- Office communication
- Client focused
- Service driven
- Goal oriented
- Innovative work ethic
- Reliability
- Accountability
- Organization
- Writing
- Editing
- Oral communication
Timeline
Patient Coordinator
Bons secours
02.2023 - Current
Direct Support Professional
Foundation For Care Management
06.2020 - 08.2024
Claims Representative
MAXIMUS
06.2013 - Current
Secretary Assistant
CODE COMPLIANCE
06.2007 - 08.2008
Diploma -
PETERSBURG HIGH SCHOOL