Arelys Gonzalez
Holland,MI
Summary
Focused crew member with hands-on experience in guest engagement and issue resolution. Greets guests, answers questions, and supports smooth daily operations. Contributes to teamwork and adapts quickly to new tasks to maintain a positive customer experience. Responsible and motivated to help others and make the job easier for other people.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Crew Member
AMC Theatres
Holland, Michigan
02.2025 - Current
- Took orders, prepared popcorn and drinks, processed payments, and kept counter stocked.
- Greeted customers, helped with problems, and shared movie and showtime information.
- Scanned tickets and directed customers to the correct theater locations.
- Answered customer questions and provided basic support as needed.
- Theater Cleaning: clean inside of theater between showtimes, pick up trash and keep the lobby and bathrooms clean and presentable.
Education
West Ottawa High School
Holland, MI09-2026
Skills
- Customer service
- Cash handling
- Team collaboration
- Problem solving
- Inventory control
- Point of sale
- Customer engagement
- Cleaning procedures
Languages
English
Professional
Spanish
Professional
Timeline
Crew Member
AMC Theatres
02.2025 - Current
West Ottawa High School