Perfection seeking worker specializing in customer service and stress management. Known for complaint handling and exceptional problem solving skills. Prepared to use skills to enhance customer satisfaction and strengthen team productivity.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
Kalamazoo, MI
08.2024 - 08.2025
Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
Assisted guests with product selection, promoting features and benefits to enhance shopping experience.
Managed checkout processes, ensuring accurate transactions and minimizing wait times for customers.
Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Team Member
Culver's Of Kalamazoo, 9th St
Kalamazoo, MI
02.2023 - 08.2024
Provided excellent customer service by efficiently taking orders and addressing customer inquiries.
Collaborated with team members to maintain a clean and organized dining area.
Assisted in training new team members on operational procedures and best practices.