Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ariana Fontanez

Brooklyn,NY

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

1
1
year of professional experience

Work History

Sales Associate

Lotto Universal
Brooklyn, NY
10.2023 - 06.2024
  • Cleaned shelves, counters and tables to maintain organized store.
  • Collected payments and provided accurate change.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Demonstrated product features and benefits for customers' needs.
  • Greeted customers and provided exceptional customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Handled customer complaints in a professional manner.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.

Education

Bachelor of Science - Pediatric Nursing

Medgar Evers College
Brooklyn, NY
05-2028

Skills

  • Listening skills
  • Goal tracking
  • Exceeds sales goals
  • Written and oral communication skills
  • Time management
  • Retail store operations
  • Inventory control procedures
  • Task prioritization
  • Adapt to diverse groups
  • Excellent people skills
  • Positive and professional
  • Inventory control

Languages

Spanish
Limited

Timeline

Sales Associate

Lotto Universal
10.2023 - 06.2024

Bachelor of Science - Pediatric Nursing

Medgar Evers College
Ariana Fontanez