Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Cashier
Foot Locker
06.2023 - 12.2023
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Addressed customer needs and made product recommendations to increase sales.
Helped customers complete purchases, locate items, and join reward programs.
Brand Representative/Cashier
Forever 21
06.2022 - 01.2023
Organized and stocked merchandise to keep necessary levels for sales demand.
Communicated product value, quality, and style to educate and entice potential customers.
Completed floorsets, filled floor, and rang up customers.
Showed understanding of customer's personal style and preferences when offering product advice.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Cashier
Crumbl Cookies
08.2021 - 03.2022
Addressed customer needs and made product recommendations to increase sales.
Welcomed customers and helped determine their needs.
Greeted customers entering store and responded promptly to customer needs.
Used POS system to enter orders, process payments and issue receipts.
Education
Associates - Pre-Physical Therapy
Miami Dade College
Miami, FL
06.2026
High School Diploma -
John A. Ferguson Senior High School
Miami, FL
06.2024
Skills
Customer Assistance
Customer Service
Product Recommendations
POS Systems
Customer service excellence
Written and verbal communication
Product Knowledge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Foot Locker
06.2023 - 12.2023
Brand Representative/Cashier
Forever 21
06.2022 - 01.2023
Cashier
Crumbl Cookies
08.2021 - 03.2022
Associates - Pre-Physical Therapy
Miami Dade College
High School Diploma -
John A. Ferguson Senior High School
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