Ariana Mitchell
Perrysville,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Guest Service Representative
Landz Edge
Perrysville, OH
06.2024 - 08.2024
- Greeted guests and provided information regarding hotel services, amenities, and local attractions.
- Provided assistance to guests throughout their stay.
- Resolved guest complaints in a professional manner.
- Encouraged customers to provide feedback on their stay experiences.
- Built and maintained productive relationships with employees.
Campground Attendant
Koa Campgrounds
Butler, Ohio
06.2023 - 08.2024
- Greeted and directed visitors to the office.
- Managed front desk operations such as answering phones and responding to emails.
- Greeted guests, provided information and collected fees upon arrival.
- Assisted campers with setting up their campsite, including pitching tents and connecting to water and electricity.
- Ensured all visitors followed park rules and regulations regarding noise levels and other activities.
- Stocked supplies in restrooms and recreation areas when needed.
- Operated cash register to process payments from customers using credit cards or cash.
- Answered questions from customers regarding local attractions and nearby amenities.
Restaurant Manager
MVNU
Mount Vernon, OH
09.2023 - 05.2024
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Assisted with kitchen preparation during peak times as needed.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Established policies for cash handling procedures to maximize security measures.
- Adhered to all health department regulations regarding food storage and preparation.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Bachelor of Arts -
Mount Vernon Nazarene Univesity
Mount Vernon OH05-2027
High School Diploma -
Loudonville High School
Loudonville OH05-2023
Skills
- Customer Service
- Guest Relations
- Computer Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
Timeline
Guest Service Representative
Landz Edge
06.2024 - 08.2024
Restaurant Manager
MVNU
09.2023 - 05.2024
Campground Attendant
Koa Campgrounds
06.2023 - 08.2024
Bachelor of Arts -
Mount Vernon Nazarene Univesity
High School Diploma -
Loudonville High School
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