Ariana Molina
Phoenix,AZ
Summary
Dynamic professional with a proven track record in patient services at Valleywise Healthcare, showcasing expertise in insurance verification and exceptional customer service. Excelled in roles requiring strong communication skills and a commitment to quality assurance. Demonstrated ability to enhance patient satisfaction and streamline pre-admission processes, contributing to improved operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Service Specialist
Valleywise Healthcare
Peoria , AZ
04.2024 - Current
- Greeted patients upon arrival and verified patient information.
- Provided assistance with completing paperwork, such as insurance forms and medical history.
- Answered incoming calls and responded to inquiries in a timely manner.
Server
Tacos Barbon
Goodyear, AZ
03.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Lead Preschool Teacher
Phoenix Children's Academy Private Preschool
Peoria , AZ
02.2024 - 10.2024
- Organized and maintained a safe learning environment for children, including supervision of indoor and outdoor playtime.
- Assisted in developing lesson plans that incorporated reading, writing, math, science and art into daily activities.
- Provided individualized instruction to each student based on their needs and interests.
Education
High School Diploma -
Apollo High School
Glendale, AZ05-2015
Skills
- Insurance Verification
- Appointment Scheduling
- Patient confidentiality
- Pre-Admission Requests
- Quality Assurance
- Customer Service
- Strong Communication Skills
Certification
- CPR and First Aid Certified
- Fingerprint clearance card
Languages
Spanish
Limited
Volunteer
- While working for Phoenix children's academy I took on many roles that has shaped me into the person that i am today, I had taken on the Assistant Director role for a couple of months to help out my center. I was taught many things such as Professionalism, Dedication and Management responsibilities. I am a person who wishes to grow with a company and that is exactly what ill do.
Timeline
Patient Service Specialist
Valleywise Healthcare
04.2024 - Current
Lead Preschool Teacher
Phoenix Children's Academy Private Preschool
02.2024 - 10.2024
Server
Tacos Barbon
03.2023 - Current
High School Diploma -
Apollo High School