Arianna Clayborn
Cedar Rapids,IA
Summary
Dynamic Leasing Specialist and Service Manager with a proven track record at Geneva Tower Apartments and Chipotle Mexican Grill. Excelled in tenant issue resolution and team leadership, enhancing tenant retention and staff performance. Skilled in lease renewals and fostering high-quality customer service, achieving a seamless operational flow and elevated tenant satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Leasing Specialist
Geneva Tower Apartments
05.2024 - Current
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
- Managed over [Number] leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
Service Manager
Chipotle Mexican Grill
01.2022 - 12.2023
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Service Manager
Chipotle Mexican Grill
03.2017 - 02.2022
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Coordinated with other departments to maintain streamlined and productive workflow.
Education
High School Diploma -
Thomas Jefferson High School
Cedar Rapids, IA05.2016
Skills
- Leasing reports
- Tenant issue resolution
- Fair housing policies
- Goal-Oriented
- Lease Renewals
- Application processing
Certification
- Resident Service Assistant Training
Timeline
Leasing Specialist
Geneva Tower Apartments
05.2024 - Current
Service Manager
Chipotle Mexican Grill
01.2022 - 12.2023
Service Manager
Chipotle Mexican Grill
03.2017 - 02.2022
- Resident Service Assistant Training
High School Diploma -
Thomas Jefferson High School
Similar Profiles
Adam MadrilAdam Madril
Custodian at Geneva ApartmentsCustodian at Geneva Apartments
William MurphyWilliam Murphy
RESIDENT BUILDING PRESIDENT at LABELLE TOWER SENIOR APARTMENTSRESIDENT BUILDING PRESIDENT at LABELLE TOWER SENIOR APARTMENTS
Jay CaleyJay Caley
Owner CEO at Tower Road ApartmentsOwner CEO at Tower Road Apartments