Professional Summary
Overview
Work History
Education
Skills
Timeline

Arieana Thompson

The Cheesecake Factory
DURHAM,NC
4
years of professional experience

Adaptable professional with expertise in hospitality services and team management. Experienced in developing training materials and fostering a strong work ethic among staff, committed to driving exceptional customer experiences.

Work History

Server

7 Months
The Cheesecake Factory | 03.2026 - Current
  • Provided excellent customer service by promptly taking orders and addressing guest inquiries.
  • Effectively managed multiple tables while maintaining attention to detail and efficiency.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area for optimal guest experience.

Assistant Manager

1 Year 8 Months
Domino's Pizza | 10.2022 - 06.2024
  • Executed customer service strategies to enhance client satisfaction and retention.
  • Assisted in managing daily operations and workflow efficiency within service areas.
  • Developed training materials to streamline onboarding processes for new hires.
  • Collaborated with management to implement safety procedures and compliance measures.

Assistant Manager

1 Year 6 Months
Express Oil Change & Tire Engineers | 07.2022 - 01.2024
  • Executed customer service strategies to enhance client satisfaction and retention.
  • Assisted in managing daily operations and workflow efficiency within service areas.
  • Trained new team members on company policies and service protocols.
  • Monitored inventory levels and coordinated supply orders to maintain operational readiness.

Education

High School Diploma

Walter M. Williams | Burlington, NC | 06.2020

Associate of Arts - Business And Arts

Cleveland Community College | Shelby, NC | 12.2023

Skills

Hospitality service expertise
Food safety
Safe food handling
Food running
Customer satisfaction
Guest engagement
Client relations
Attention to detail
Fast-paced service
Cash handling
Strong work ethic
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Goal setting
Staff management
Workload management

Timeline

Server

The Cheesecake Factory
03.2026 - CurrentRead More

Assistant Manager

Domino's Pizza
10.2022 - 06.2024Read More

Assistant Manager

Express Oil Change & Tire Engineers
07.2022 - 01.2024Read More

Cleveland Community College

Associate of Arts from Business And Arts
Read More

Walter M. Williams

High School Diploma
Read More
Arieana Thompson