Ariel Hardial
Baldwin,USA
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in crew team member role.
Overview
1
1
year of professional experience
Work History
Crew Member
AMC Theatres
Glen Cove, NY
03.2026 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Maintained cleanliness and organization of designated areas, ensuring a welcoming environment for guests.
- Assisted in preparing concession items, adhering to quality standards and safety protocols.
- Collaborated with team members to execute daily operational tasks smoothly during peak hours.
- Greeted customers warmly, enhancing their overall movie-going experience and satisfaction levels.
- Monitored inventory levels of concessions, reporting shortages to management for timely restocking.
- Participated in training sessions, gaining knowledge of theatre policies and procedures effectively.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Spa Associate (Front Desk)
Statera Beauty and Wellness
Carle Place, New York
06.2025 - 09.2025
- Grade 12
- 40 Hrs/Week
- Total Hours: 430
- I facilitated front desk operations and customer service support I assisted the front of house with the spa’s operations and the client experience. About us Facials, Body treatments, Massage therapy, Stress relief treatments, Laser hair removal, and more....
- ESSENTIAL DUTIES AND RESPONSIBILITIES: I adhered to all operating procedures (set forth by the Spa Director) I maintained the cleanliness and overall appearance of the spa I answered phones/returned missed calls Monitor incoming emails/Respond to customers I scheduled all services and up-sell when appropriate I provided excellent customer service to all guests entering and leaving I was Knowledgeable of the menu, products, and services available at Statera I answered questions about treatments, memberships/packages (when applicable), products, and all services Direct technical questions to the Spa Director I reviewed the day’s schedule of appointments I noted cancellations for AM and PM to follow up I directed guests to complete intake forms or consent forms. - Take care of all payments for services rendered I checked out guests and booked a return visit I called guests to confirm appointments for the following day I Supported Spa Director with inventory and time sheets if needed I performed open/close procedures I adhered to the dress code set by Statera and maintained personal appearance/ cleanliness, demonstrating optimal health and wellness I did Housekeeping and laundry.
Education
High school - Grade 11th-12th
Kellenberg Memorial High school
Uniondale, NY05-2026
Grade 6th-10th
Grace Christian Academy
Merrick, NY06-2024
No Degree - Civil Engineering
Hofstra University
Hempstead, NY05-2030
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Leadership qualities
- Food preparation
- Heavy lifting
- Store opening and closing
- Crew leadership
- Resilience and persistence
- Hospitality service expertise
Community Service
- Kellenberg Memorial highschool, S.A.L.T ( service, Allegiance, leadership, teamwork), 2025-09, Present, Grade 12, 2 Hrs/Week, Total Hours: 20, In this program we help to serve others, run and setup school events, and help with fundraising.
- Service Club, Vice President and Chaplin, 36 smith St, Merrick, NY, 2020-09, 2023-06, Grade 7, 8, 9, 5 Hrs/Week, At Grace Christian Academy I was the Vice President/ Chaplin of service club. In service club: we participated in the program We Care Blankets at the Merrick Library. We also participated in fundraising for Soundview Pregnancy Center. We made Christmas boxes to send to children. We did Christmas caroling every year at Merrick Mall. We went out and cleaned up the Merrick community in the spring. Additionally, we hosted and planned many events for our school.
Accomplishments
- Sep 2024 - Present
- Phoenix Chorus
- Grade 11, 12
- 4 Hrs/Week
- At Kellenberg Memorial High School, I participated in the special chorus with a voice range of a soprano.
- Nov 2024 - Present
- Track And Field
- 8 Hrs/Week
- At Kellenberg Memorial I am apart of the varsity track and field team for both the winter and spring season.
Languages
English
Full Professional
Italian
Elementary
Spanish
Elementary
Awards
- Jun 2025, Honor Roll, Grade 10, 11, 12, At Grace Christian Academy I made the honor roll during my sophomore year. At Kellenberg Memorial high school I made the honor roll in my junior year and maintained it throughout my senior year.
- Feb 2025, Financial literacy certification, Grade 11, I completed the WISE Financial Literacy Program and am now certified Financially Literate.
- Sep 2024, National honor society, Grade 11, I was inducted into the National honor Society.
- Jun 2023, Service club award, Grade 7, 8, 9, I received the service club award each year that I participated in it.
Timeline
Crew Member
AMC Theatres
03.2026 - Current
Spa Associate (Front Desk)
Statera Beauty and Wellness
06.2025 - 09.2025
Grade 6th-10th
Grace Christian Academy
High school - Grade 11th-12th
Kellenberg Memorial High school
No Degree - Civil Engineering
Hofstra University