Professional Summary
Overview
Work History
Education
Skills
Timeline

Arielle Burch

Publix Super Markets Inc
Kissimmee,FL
20
years of professional experience

Dedicated customer service professional with a strong focus on complaint handling and problem resolution. Proven ability to enhance customer experiences and streamline processes to drive satisfaction.

Work History

Customer Service Staff Member

20 Years 2 Months
Publix Super Markets Inc | 06.2006 - Current
  • Provided exceptional customer service, resolving inquiries and complaints effectively.
  • Streamlined checkout processes, enhancing transaction efficiency for customers.
  • Assisted in training new staff on store policies and procedures.
  • Maintained accurate inventory levels through diligent stock management practices.

Education

High School Diploma

South Fork High School | Stuart, FL | 05-2009

Skills

Customer focus
Issue resolution
Problem resolution
De-escalation techniques
Follow-up skills
Inventory management
Documentation
Team collaboration
Critical thinking
Assertiveness

Timeline

Customer Service Staff Member

Publix Super Markets Inc
06.2006 - CurrentRead More

South Fork High School

High School Diploma
Read More
Arielle Burch