Summary
Overview
Work History
Education
Skills
Remote Work Readiness
Timeline
Generic

Arielle Smith

Jacksonville,FL

Summary

Customer service and data entry professional with over four years of experience in high-volume environments. Strong attention to detail, dependable work ethic, and proven success in remote and customer-focused roles.

Overview

7
7
years of professional experience
2020
2020
years of post-secondary education

Work History

Crew Member

Dunkin'
Jacksonville, USA
01.2023 - 01.2025
  • Delivered fast, friendly customer service in a high-volume environment
  • Processed orders and payments with 99% accuracy
  • Resolved customer concerns professionally while multitasking during peak hours

Mail Sorter

Pitney Bowes
01.2021 - 01.2022
  • Sorted and processed large volumes of mail with precision and speed
  • Maintained accurate organization and documentation under strict deadlines
  • Followed standardized procedures to ensure correct distribution

Customer Service Representative

Teleperformance
01.2019 - 01.2021
  • Handled high-volume inbound customer calls while meeting quality and compliance standards
  • Accurately documented customer interactions and account updates in CRM systems
  • Followed scripts, workflows, and data security guidelines in a fully remote environment

Sales Associate

Bath & Body Works
Jacksonville, USA
01.2018 - 01.2019
  • Assisted customers with product inquiries, promotions, and issue resolution
  • Processed high volumes of transactions accurately and efficiently
  • Maintained organized records and followed company procedures

Education

A Philip Randolph
Jacksonville, FL

High School Diploma -

A. Philip Randolph High School
Jacksonville, FL

Skills

  • Customer service
  • Order processing
  • Conflict resolution
  • Time management
  • Team collaboration
  • Following procedures
  • Attention to detail
  • Excellent communication
  • Problem solving
  • Crew leadership
  • Problem-solving
  • Product knowledge
  • Performance improvement
  • Multitasking and organization
  • Teamwork and collaboration
  • Technical support
  • Active listening
  • Fast learner
  • Desktop support
  • Customer service expert

Remote Work Readiness

  • Dedicated, quiet home workspace
  • Reliable high-speed internet
  • Comfortable using multiple systems simultaneously
  • Strong self-management, punctuality, and attendance

Timeline

Crew Member

Dunkin'
01.2023 - 01.2025

Mail Sorter

Pitney Bowes
01.2021 - 01.2022

Customer Service Representative

Teleperformance
01.2019 - 01.2021

Sales Associate

Bath & Body Works
01.2018 - 01.2019

A Philip Randolph

High School Diploma -

A. Philip Randolph High School
Arielle Smith