Arina Litvinova
Vancouver,WA
Summary
Accomplished Sales Manager at Sales Company, adept in team leadership and strategic planning, significantly increased sales revenue through effective negotiation and customer service. Streamlined operations at the Clinic, enhancing patient satisfaction and financial management. Proven ability in time management and complex problem-solving, driving improved performance and operational efficiency at School of Foreign Language.
Overview
4
4
years of professional experience
Work History
Sales Manager
Sales Comapany
04.2015 - 12.2016
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Promoted and up-sold products and services to meet needs of customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Senior Clinic Administrator
Clinic
01.2017 - 09.2018
- Enhanced patient satisfaction with timely communication and proactive problem-solving strategies.
- Streamlined billing procedures for improved financial management, reducing errors in invoicing processes significantly over time.
- Managed daily operations efficiently while maintaining strict adherence to quality control measures for exceptional patient care delivery.
- Processed office payments by contacting patient insurance and establishing payment arrangements with patients.
Manager at a Foreign Language School
School of Foreign Language
01.2018 - 01.2019
- Accomplished multiple tasks within established timeframes.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Managed daily school activities, overseeing scheduling, staffing, and facility maintenance tasks to ensure smooth operations.
Education
Bachelor of Arts - Legal Education
Institute of Economics
Russia05.2012
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Sales Techniques
- Schedule Preparation
- Sales management
- Negotiation
Languages
Russian
Native or Bilingual
English
Elementary
Timeline
Manager at a Foreign Language School
School of Foreign Language
01.2018 - 01.2019
Senior Clinic Administrator
Clinic
01.2017 - 09.2018
Sales Manager
Sales Comapany
04.2015 - 12.2016
Bachelor of Arts - Legal Education
Institute of Economics
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