Summary
Work History
Education
Skills
Timeline
Generic

Arionna McCray

Baltimore,MD

Summary

Energetic server who enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Work History

Server

Eggspectation
01 2025 - 04 2025
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server

Cheddar’s Scratch Kitchen
08 2023 - 01 2025
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Hostess

Buffalo Wild Wings
02 2022 - 08 2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Education

Paul Laurence Dunbar High School
06.2020

Skills

  • High-volume dining
  • Cash handling
  • Hospitality service expertise
  • Strong work ethic
  • Order accurancy
  • Guest engagement
  • Exceptional customer service
  • Team collaboration
  • Food safety procedures
  • Service prioritization

Timeline

Server

Eggspectation
01 2025 - 04 2025

Server

Cheddar’s Scratch Kitchen
08 2023 - 01 2025

Hostess

Buffalo Wild Wings
02 2022 - 08 2023

Paul Laurence Dunbar High School

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Arionna McCray