Dedicated professional with expertise in team collaboration and safety compliance. Demonstrated success in enhancing customer satisfaction while maintaining store organization and cleanliness. Focused on upholding high-quality service standards in all interactions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
711 Gas Station
Portsmouth , VA
09.2025 - Current
Processed customer transactions using point-of-sale systems efficiently.
Maintained cleanliness and organization of the store environment daily.
Assisted customers with product inquiries and service issues promptly.
Handled cash, credit, and debit transactions securely and accurately.
Collaborated with team members to improve service delivery standards.
Monitored cash registers for accuracy during shifts consistently.
Stocked shelves and ensured product availability for customer needs.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Insulation Installer
Tidewater Insulators
Portsmouth, Virginia
02.2023 - 08.2025
Moved controls, buttons or levers to start blowers and regulate flow of materials through nozzles.
Measured and marked dimensions of work materials and surfaces using various tools.
Used blueprint knowledge to translate project requirements into shop drawings or written instructions.
Insulated pipes using fiberglass, foam, and other materials to prevent heat loss.
Installed and maintained insulation on various pipe systems in commercial buildings.
Collaborated with construction teams to ensure timely installation of insulation systems.
Followed safety protocols while handling hazardous materials and tools on job sites.
Distributed insulating materials evenly into small spaces within floors, ceilings or walls with blowers and hose attachments.
Sealed and finished insulated surfaces or access holes with plastic covers or sealants.
Selected appropriate insulation, ranging from mineral wool to fiberglass, based on characteristics of material and use.
Removed old insulation and asbestos by following strict safety procedures.
Cook Shift Leader
Pollards Chicken & Catering
Portsmouth, Virginia
09.2022 - 09.2023
Supervised kitchen staff during peak hours to ensure efficient food preparation.
Trained new cooks on menu items and food safety standards.
Organized the work area for efficient functioning during shifts.
Ensured kitchen staff followed health and safety regulations.
Trained new cooks on proper food handling techniques.
Monitored cooking times to guarantee consistent quality of dishes served.
Performed regular inventory checks to ensure adequate stock levels were maintained.
Managed cashiering duties such as counting money at the end of shift.
Resolved customer complaints in a timely manner.
Metal Worker
Metal Products Specialist Inc
Portsmouth, Virginia
05.2019 - 09.2022
Fabricated metal components using welding and machining tools.
Operated cutting and bending machines for precise metal shaping.
Assembled metal products following technical drawings and specifications.
Inspected finished products to ensure quality and compliance standards.
Maintained tools and equipment to ensure safe and efficient operations.
Adhered to safety protocols while handling heavy materials and equipment.
Clean work areas after each job is completed to maintain a safe working environment.
Examined materials during processing to verify cut accuracy and worker skill.
Lifted and transported heavy items across worksite.
Ensured quality compliance by accurately measuring components with scales, calipers, and micrometers.
Filed and smoothed surfaces of fabricated items for a finished look.
Heated and shaped metal parts with torches, hammers, and presses.
Fabricate parts from sheet metals by cutting, bending, and forming processes.
Met company standard times and individual productivity goals consistently.
Weld metal pieces together using gas welding equipment or electric arc welders.
Monitor stock levels of raw material supplies needed for production runs.
Perform preventative maintenance on tools and equipment used in the shop.
Insulation Installer
American Insulation
Portsmouth, Virginia
08.2018 - 04.2019
Installed insulation in residential and commercial buildings, ensuring optimal thermal performance and compliance with project specifications.
Prepared work areas by removing old materials and cleaning surfaces.
Cut insulation materials to fit various spaces using hand tools and power equipment.
Followed safety protocols to ensure a safe working environment for all team members.
Collaborated with team members to complete projects on time, meeting client expectations and maintaining quality standards.
Installed high-quality fiberglass insulation in new constructions.
Followed safety procedures while working at heights using ladders or scaffolding.
Operated various hand tools including saws, knives, staplers, hammers, drills, and screwdrivers.
Removed existing insulation from surfaces before installing new material.
Repaired damaged areas by removing old insulation and replacing it with new material.
Cleaned up any debris created during the installation process.
Worked effectively in different positions and at heights to lift rolls, reach spaces and place products.
Applied adhesive or mechanical fasteners to secure insulation, enhancing structural integrity and effectiveness of insulation systems.
Coordinated transportation and supply organization for crew members at different job locations.
Education
High School Diploma -
Manor High School
Portsmouth, VA
06-2017
Skills
Point-of-sale operation
Product knowledge
Team collaboration
Safety compliance
Cleaning and organizing
Vacuuming
Mopping and buffing floors
Floor scrubber machines
Dusting
Glass and window washing
Safe cleaning with chemicals
Carpet cleaning
Teamwork
Insulation installation
Material selection
Project coordination
Effective communication
Metal fabrication
Tool maintenance
Quality control
Certification
Crowd Management - United States Coast Guard, 11/21
Vessel Personnel With Designated Security Duties - United States Coast Guard, 10/21
Personal Service Techniques - United States Coast Guard, 9/21
First Aid & CPR - United States Coast Guard, 10/21
Basic Fire Fighting - United States Coast Guard, 10/21
Personal Safety & Social Responsibilities - United States Coast Guard, 10/21