Arlyn Cribley
Battle Creek,MI
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
11
11
years of professional experience
Work History
Pro Sales Specialist
Lowes Home Improvement
01.2022 - Current
- Boosted sales performance by implementing effective sales strategies and techniques.
- Exceeded sales targets by building strong relationships with clients and providing exceptional customer service.
- Negotiated contracts with key clients, securing mutually beneficial terms that led to long-term partnerships.
- Implemented an efficient CRM system which streamlined customer data management processes, enabling better tracking of leads and deals progression.
Dispatcher
CCE Central Dispatch
12.2020 - 01.2022
- Improved response times by efficiently prioritizing and dispatching over 100 emergency calls daily.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Stayed up-to-date on relevant industry trends and best practices through continued education and professional development opportunities.
Material Handler
Herman Miller
08.2019 - 08.2020
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Order Selector
SpartanNash
11.2018 - 08.2019
- Reduced delivery delays by promptly assembling customer orders in a timely manner.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Minimized damaged items through careful handling of fragile products while selecting orders.
Pool Technician and Crew Leader
Aqua Links LLC
05.2013 - 10.2018
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
- Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
Education
Bachelor of Science - Biology
Ferris State University
Big Rapids, Michigan01.2018
Associate of Science (AS) -
Ferris State University
Big Rapids, Michigan01.2017
Associate of Arts (AA) -
Ferris State University
Big Rapids, Michigan01.2014
Skills
- Contract Negotiations
- Sales Planning
- Effective Communication
- Strategic Prospecting
- Relationship Building
- CRM Software Proficiency
- Cold Calling
- Adaptability
Community Service
- Michigan State Police Forensics Department, Unknown, Michigan, 05/01/19, 08/01/19, Filed and logged both test shots and firearms., Learned the basic mechanics of firearms., Tested for gunshot residue on various clothing for an active case.
- Habitat for Humanity, Grand Rapids, Michigan, 01/01/18, 04/01/18, Helped with house construction for an underprivileged family., Repaired exterior siding for homes., Moving heavy supplies to assist the site manager.
References
- Clayton Butcher, Lowes Home Improvement, Assistant Store Manager, (616) 808-1197
- Christopher Heckman, CCE Central Dispatch, Deputy Director, (231) 330-2959
- Joelle Stuckman, Lowes Home Improvement, District Sales Execution Manager, (231) 622-9022
- Mesha Kilbourne, Lowes Home Improvement, Pro Sales Supervisor, (269) 339-6933
Timeline
Pro Sales Specialist
Lowes Home Improvement
01.2022 - Current
Dispatcher
CCE Central Dispatch
12.2020 - 01.2022
Material Handler
Herman Miller
08.2019 - 08.2020
Order Selector
SpartanNash
11.2018 - 08.2019
Pool Technician and Crew Leader
Aqua Links LLC
05.2013 - 10.2018
Bachelor of Science - Biology
Ferris State University
Associate of Science (AS) -
Ferris State University
Associate of Arts (AA) -
Ferris State University