Armando Delgado
Sales Representative
Miami,FL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue, across different industries.. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
9
9
years of professional experience
1
1
Language
Work History
Sales Representative
Full Pro Restoration
09.2022 - Current
- Developed new business opportunities by prospecting potential clients. Securing 80 new deals in one year.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Negotiated favorable contracts with customers to secure competitive pricing for products while maintaining profitability.
Customer Service Representative
Blockchain.com
10.2020 - 07.2022
- Contributed to sales growth by upselling products and services based on individual customer requirements. Securing 8MM USD in deposits.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Artist Manager
Cash Flow Records
10.2018 - 10.2020
- Negotiated contracts with Major Labels securing 300K USD for a Record Deal.
- Developed successful marketing strategies for various album releases which led to increased sales.
Assistant Stock Broker
Mercosur Casa De Bolsa
07.2015 - 08.2018
- Developed custom financial plans tailored to individual client needs, risk tolerance, and objectives.
- Effectively managed high-pressure situations during periods of market volatility, maintaining composure while making crucial decisions.
Education
MBA - Finance
Universidad Metropolitana
Caracas, Venezuela06.2015
Skills
Business Development
undefinedMusic
Music Producer
Timeline
Sales Representative
Full Pro Restoration
09.2022 - Current
Customer Service Representative
Blockchain.com
10.2020 - 07.2022
Artist Manager
Cash Flow Records
10.2018 - 10.2020
Assistant Stock Broker
Mercosur Casa De Bolsa
07.2015 - 08.2018
MBA - Finance
Universidad Metropolitana
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