ARNANDA BENTON
Bastrop,LA
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
6
6
years of professional experience
Work History
Digital Shopper
Walmart
Bastrop, LA
03.2023 - Current
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Customer Service Representative
Great Lakes Educational Loan Services, Inc
Plano
01.2020 - 12.2022
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
- Produced detailed reports outlining key issues and proposed solutions.
Call Center Agent
Lamps Plus
Arlington
08.2019 - 11.2019
- Cash/card handling, Greeting customers over phone, Help with orders
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer account discrepancies and concerns.
Cashier
Walmart
Arlington
06.2018 - 08.2019
- Cash/card handling, Greeting customers
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Wossman High School
Monroe, LA05.2018
Skills
- Customer Service
- Microsoft Office (4 years)
- Experience with Microsoft office, word, & excel
- Problem-Solving
- Attention to Detail
- Emotional Support
- Critical Thinking
- Decision Making
- Flexible Schedule
- Documentation And Reporting
- Physical Stamina
- Customer Relations
Authorizedtowork
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Digital Shopper
Walmart
03.2023 - Current
Customer Service Representative
Great Lakes Educational Loan Services, Inc
01.2020 - 12.2022
Call Center Agent
Lamps Plus
08.2019 - 11.2019
Cashier
Walmart
06.2018 - 08.2019
Wossman High School