Arneasha Green
Bridgeton,NJ
Summary
Resourceful professional in personal service management, known for high productivity and efficient task completion. Skilled in client relationship building, innovative problem-solving, and staff training to ensure optimum service delivery. Excel at communication, leadership, and adaptability, leveraging these soft skills to meet and exceed operational goals while maintaining high customer satisfaction levels.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Salon Manager
Tina Gillam
Vineland, NJ
08.2015 - 09.2024
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Organized promotional events to attract new customers and increase sales.
- Developed policies and procedures to ensure customer satisfaction and safety standards were met.
- Trained and supervised staff on proper customer service techniques and product knowledge.
- Monitored employee performance to ensure quality services were delivered consistently.
- Ensured compliance with state regulations regarding cosmetology practices.
- Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
- Resolved customer complaints in a timely manner while maintaining positive relationships with clients.
Direct Support Professional
Vineland Developmental Center
Vineland, New Jersey
11.2010 - 09.2014
- Facilitated social interactions between participants and their peers in the community.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Accompanied individuals on outings to promote independence and integration into the community.
Education
Cosmetology License - Cosmetology
Cumberland County Technical Education Center
Bridgeton, NJ05-2015
High School Diploma -
Bridgeton High School
Bridgeton, NJ06-2010
Skills
- Talent Recruitment
- Cleanliness and sanitation
- Supply Management
- Multi-Task Management
- Problem-solving skills
- Customer Service
- Project Management
- Day-to-day operations
- Conflict Mediation
- Appointment Scheduling
- Safety awareness
- Perform well in high-demand, fast-paced environments
- Hospitality Environment
- Food Service Background
- Fast learning
- Compliance knowledge
- Performance Improvement
- Decision-making skills
Timeline
Salon Manager
Tina Gillam
08.2015 - 09.2024
Direct Support Professional
Vineland Developmental Center
11.2010 - 09.2014
Cosmetology License - Cosmetology
Cumberland County Technical Education Center
High School Diploma -
Bridgeton High School