Arrabella DeBovis
Watertown,NY
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Professional with a strong work ethic and eye for detail. Excel at managing guest interactions and committed to maintaining a clean and welcoming environment for clients.
Overview
3
3
years of professional experience
Work History
Host
IHOP
Watertown, NY 13601
10.2025 - 12.2025
- Assisted bussers with keeping dining area ready for every guest. retrieving dirty dishes and scraping plates after a customers meal.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Backed up servers by checking on tables and retrieving items for guests. delivering orders, carrying additional treys and helping with drink orders.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking
- Delivered pick-up and curbside orders to guests.
- Developed rapport with regular patrons to foster sense of community within establishment.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
- Completed daily opening and closing duties without fail.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Maintained cleanliness and organization of front-of-house, kitchen and dining areas during shifts including washing windows, dusting, sweeping and stocking.
In-Home Nanny/ Maid
Sawyer Residence
Watertown, NY
06.2023 - 04.2025
- Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets
- Adapted to varying schedules and tasks while providing exceptional service tailored to homeowner preferences.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs ensuring high standards of hygiene.
- Conducted minor maintenance tasks such as changing light bulbs or fixing loose fixtures when needed, improving overall property appearance.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Education
High School Diploma -
Watertown Highschool
Watertown, NYSkills
- POS software
- Telephone reception
- Reservations
- Up-selling techniques
- Hospitality and accommodation
- Table bussing
- Guest complaint resolution
- Payment processing
- Kitchen cleaning and dishwashing
- Effective time management
- Menu memorization
- Restroom servicing
Timeline
Host
IHOP
10.2025 - 12.2025
In-Home Nanny/ Maid
Sawyer Residence
06.2023 - 04.2025
High School Diploma -
Watertown Highschool