ARTHUR CERVANTES
Chula Vista,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Hardworking warehouse stocker with 3 years stocking shelves and setting up displays. Moved, lifted and arranged items to replenish according to store standards. Followed product rotation procedures to display oldest items first.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Scheduling Specialist
HILLTOP MEDICAL TRANSPORT
06.2018 - 03.2024
- Improved scheduling efficiency by streamlining processes and implementing new software tools.
- Reduced overtime costs through effective workload distribution and proactive schedule adjustments.
- Enhanced team productivity by creating and maintaining well-organized schedules for multiple departments.
- Collaborated with management to identify staffing needs and allocate resources accordingly, optimizing workforce utilization.
- Maintained accurate records of employee attendance, time-off requests, and other relevant scheduling data for efficient tracking purposes.
- Supported business growth by proactively identifying opportunities for improved resource allocation and workforce optimization.
Paratransit Driver
HILLTOP MEDICAL TRANSPORT
04.2017 - 03.2024
- Enhanced passenger safety by consistently performing pre-trip vehicle inspections and addressing any necessary repairs or maintenance.
- Improved on-time performance by effectively planning routes, taking into account traffic conditions and passenger needs.
- Ensured ADA compliance by properly securing wheelchairs and assisting passengers with mobility devices during boarding and disembarking.
- Boosted customer satisfaction through professional communication, courteous service, and prompt assistance in resolving issues or concerns.
- Maintained accurate records of trips, mileage, fuel consumption, and incident reports to support efficient scheduling and resource allocation.
- Provided emergency assistance when required by following established protocols for medical situations or accidents involving the paratransit vehicle or passengers.
Cashier
Costco Wholesale Corp
05.2015 - 03.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Warehouse Stocker
Costco Wholesale Corp
04.2015 - 03.2018
- Improved warehouse efficiency by implementing a new inventory management system.
- Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
- Enhanced warehouse safety by regularly inspecting equipment and conducting safety training sessions.
- Boosted productivity with effective communication between team members and proper delegation of tasks.
Education
High School Diploma -
Eastlake High School
Chula Vista, CA06.2013
Skills
- Calendar Management
- Customer relations skills
- Deadline Adherence
- Documentation skills
Certification
- First Aid/CPR Certified
- Licensed paratransit driver
Additional Information
HILLTOP MEDICAL TRANSPORT OWNER
ANTONIO CERVANTES - 619 7197129
HILLTOP MEDICAL TRANSPORT SECRETARY
MARIA CARMEN SAENZ - 619 997 7450
COSTCO MANAGER
MARTHA BECERRA - 619 2051501
Timeline
Scheduling Specialist
HILLTOP MEDICAL TRANSPORT
06.2018 - 03.2024
Paratransit Driver
HILLTOP MEDICAL TRANSPORT
04.2017 - 03.2024
Cashier
Costco Wholesale Corp
05.2015 - 03.2018
Warehouse Stocker
Costco Wholesale Corp
04.2015 - 03.2018
High School Diploma -
Eastlake High School
- First Aid/CPR Certified
- Licensed paratransit driver
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