Arthur Harley
TAHLEQUAH,OK
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
14
14
years of professional experience
Work History
Crew Member
Wendy's
08.2023 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Kept kitchen, counter and dining areas cleaned and sanitized
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
Busser
CHEROKEE HOTEL AND CASINO
06.2022 - 03.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas
Floor Person
Goodwill
11.2021 - 05.2022
- Upheld proper visual merchandising standards on retail floor and windows.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
EVS Associate
River Spirit Casino Resort
02.2013 - 08.2013
- Handled spills in work and common areas and used proper methods to clean and sanitize each material
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Prepared cleaning solutions and equipment in accordance with health and safety standards.
- Adhered to all safety and handling guidelines, following MSDS protocols for proper handling and storage of hazardous materials.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Crew Member
Sonics Drive In
03.2010 - 04.2011
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Education
High School Diploma -
BILLY RYAN HIGH SCHOOL
Denton, TX06.1994
Skills
- Customer Service
- Housekeeping
- Telephone Etiquette
- Cleaning
- Food Preparation
- Safe Food Handling
Timeline
Crew Member
Wendy's
08.2023 - Current
Busser
CHEROKEE HOTEL AND CASINO
06.2022 - 03.2023
Floor Person
Goodwill
11.2021 - 05.2022
EVS Associate
River Spirit Casino Resort
02.2013 - 08.2013
Crew Member
Sonics Drive In
03.2010 - 04.2011
High School Diploma -
BILLY RYAN HIGH SCHOOL