Aryana Yazdani
West Hills
Summary
Developed strong analytical skills within an academic environment, focusing on human behavior and mental processes. With the ability to synthesize information and apply psychological principles to real-world scenarios. Ready to work and transition into the field, using my skills and knowledge to drive positive outcomes.
Overview
5
5
years of professional experience
Work History
Crew Member
Trader Joe's
01.2022 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete tasks and product loads.
- Provided excellent customer service by greeting customers, product knowledge, and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Administrative Assistant
City Of Angels Health Care
02.2024 - 12.2024
- Delivered excellent customer service through prompt responses to client inquiries and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files.
Sale Associate
Tilly's
08.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
Farm Table
06.2020 - 08.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Team Member
Jamba Juice
11.2019 - 05.2020
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Bachelor of Arts - Psychology
University of California, Los Angeles
Los Angeles, CA06-2024
Associate of Science - Biology
Los Angeles Pierce College
Woodland Hills, CA06-2022
Skills
- Customer service
- Teamwork and collaboration
- Active listening
- Dependable
- Data collection
- Positive reinforcement
- Attention to detail
- Verbal and written communication
- Fast Learner
- Empathy and patience
Languages
Dutch
Native or Bilingual
Persian
Native or Bilingual
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- I exercise regularly
- I have played in multiple bands, music is my passion
Timeline
Administrative Assistant
City Of Angels Health Care
02.2024 - 12.2024
Crew Member
Trader Joe's
01.2022 - Current
Sale Associate
Tilly's
08.2021 - 12.2021
Server
Farm Table
06.2020 - 08.2021
Team Member
Jamba Juice
11.2019 - 05.2020
Bachelor of Arts - Psychology
University of California, Los Angeles
Associate of Science - Biology
Los Angeles Pierce College