Hi, I’m
Asa Smith
El Sobrante,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
years of professional experience
Work History
Uber Partner DriversSan Francisco, CA
Driver
10.2015 - Current
Job overview
- Picked up clients from specific locations to transport and drop off at destinations.
- Achieved consistently high customer scores due to exceptional service.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
Contra Costa County - EHSDRichmond , CA
Medical Program Assistant
10.2000 - 09.2015
Job overview
- Assisted management with planning and logistics for program activities.
- Maintained detailed records of all program activities, data collection, and evaluation results.
- Participated in weekly team meetings to provide updates on individual projects and assist colleagues with any issues they may have encountered during their work.
- Handled incoming calls and directed callers to appropriate department or employee.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Interviewed potential participants to determine eligibility for Medical or Calfresh.
Education
John F Kennedy High SchoolRichmond, CA
High School Diploma
06-1990
Skills
- Customer Service
- Valid Driver's
- Microsoft Office
- Data Entry
Timeline
Driver
Uber Partner Drivers
10.2015 - Current
Medical Program Assistant
Contra Costa County - EHSD
10.2000 - 09.2015
John F Kennedy High School
High School Diploma