Asa Sparks
Grantsburg,IL
Summary
As a manager at Dairy Queen, I successfully have created and executed shift plans to optimize team efficiency, resulting in improved customer satisfaction. I have ensured a clean and secure operating environment while providing timely assistance to customers. As a sales associate at Books-a-Million, I provided exceptional customer service. As a stocking associate at Walmart, I maintained a safe and organized work area while accurately reconciling inventory records. My skills in customer service, money transactions, and team collaboration as well as my knowledge of how to operate computers and computer systems will make me a vital asset to the team.
Overview
7
7
years of professional experience
Work History
Manager
Dairy Queen
09.2022 - 08.2024
- As a shift lead at Dairy Queen, I successfully have created and executed shift plans to optimize team efficiency, resulting in improved customer satisfaction
- I have ensured a clean and secure operating environment while providing timely assistance to customers
- Prepared end-of-shift reports for management review and approval
- Created successful shift plans, adjusting team member line-up and positioning to achieve shift efficiency
- Maintained clean and secure operating environment
- Assisted customers with inquiries, orders and complaints in a timely manner
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Maintained professional, organized, and safe environment for employees and patrons.
- Established team priorities, maintained schedules and monitored performance.
Sales Associate
Books-a-Million
05.2022 - 10.2022
- As a sales associate at Books-a-Million, I provided exceptional customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Stocking Associate
Walmart
08.2021 - 03.2022
- As a stocking associate at Walmart, I maintained a safe and organized work area while accurately reconciling inventory records
- Met merchandising standards by keeping store stocked and products faced
- Helped customers find and select products
- Greeted customers warmly and offered assistance
- Followed checklist to complete retail store opening and closing activities
- Stocked shelves during and after store hours, maintaining clean and presentable work areas to reduce hazards
- Sorted pallets and containers and transported items to sales floor for stocking
- Scanned carton labels and shelf stickers to reconcile items on hand with inventory records
- Provided assistance to customers with locating items
Cook
Dairy Queen
08.2017 - 07.2021
- Cooked food according to recipes set by establishment
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality
- Monitored food preparation to ensure proper cooking techniques were utilized
- Prepared variety of dishes and meals using industrial kitchen equipment
Education
Bachelor of Science (B.S.) - Pre-Veterinary Candidate
12-2026
Associate in Science and in Arts (A.S.)(A.A.) - General Education
05.2019
Skills
- Guest Satisfaction
- Food Safety and Sanitation
- Corrective Actions
- Team Leadership
- Time Management
- Verbal and written communication
- Workforce Management
- Expense Tracking
- Customer Service
- Teamwork and Collaboration
Timeline
Manager - Dairy Queen
09.2022 - 08.2024
Sales Associate - Books-a-Million
05.2022 - 10.2022
Stocking Associate - Walmart
08.2021 - 03.2022
Cook - Dairy Queen
08.2017 - 07.2021
Shawnee Community College - Associate in Science and in Arts (A.S.)(A.A.), General Education
Murray State University - Bachelor of Science (B.S.), Pre-Veterinary Candidate
Similar Profiles
Juwan DanielJuwan Daniel
Cook/Grill Staff at Dairy QueenCook/Grill Staff at Dairy Queen
Cameron ScottCameron Scott
Cook Shift Leader at Dairy Queen Grill & ChillCook Shift Leader at Dairy Queen Grill & Chill
Lizette WasserLizette Wasser
Shift Leader at Dairy QueenShift Leader at Dairy Queen
Henry WalkerHenry Walker
Shift Lead at Dairy Queen Grill & ChillShift Lead at Dairy Queen Grill & Chill
William AshfordWilliam Ashford
Cook at Dairy Queen Grill & ChillCook at Dairy Queen Grill & Chill