Hi, I’m
Alejandro Sasso
North Miami,FL
Overview
4
years of professional experience
Work History
H&M Fashion USA, INC.
Department Supervisor
03.2024 - 02.2025
Job overview
- Assistance , support SM driving Goal and Maximize Sale.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Administrative routines: morning float , safe count , bank deposit and weekly , monthly routines.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Mentored new sales associates to contribute to store's positive culture.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Wrote out weekly schedules to maintain coverage levels for expected demands.
- Promoted business' development by building and maintaining relationships with new clients.
American Eagle Outfitters.
Visual Merchandiser , Keyholder Manager
11.2022 - 01.2024
Job overview
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Worked with team to achieve sales goals for products.
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
- Managed merchandising standards and maintained consistency across distribution channels.
- Evaluated competitor strategies by conducting regular market research activities, informing future visual merchandising plans accordingly.
- Utilized advanced design software tools to create compelling mockups for management review and approval before implementation.
- Proposed new ideas and concepts to enhance merchandise displays.
Nomi Health
Medical Assistant
10.2021 - 08.2022
Job overview
- Register patients , medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history
- Performed phlebotomy , blood test performance and labs reports
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Managing appointments and medical records.
Zara USA
Sales Associate
12.2020 - 08.2021
Job overview
- Organized and maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Stocked merchandise, clearly labeling items, and arranging according to size or color
Education
American Register of Medical Assistant Westfield, MA
Medical Assistant
2018
University of CaraboboValencia, Venezuela
Medical Doctor
12.2010
Skills
- Customer Service
- Teamwork and Collaboration
- Leadership
- Coaching and mentoring
- Organizational and Time Management
- Problem-solving
- Multi-tasking strength
- Goals Development and planning
- Sales strategies and reports
- Promotions : planning and organization
- Active listening
- Empathy
- Honest
- Innovation
- Problem resolution
Languages
English
Spanish
Timeline
Department Supervisor
H&M Fashion USA, INC.
03.2024 - 02.2025
Visual Merchandiser , Keyholder Manager
American Eagle Outfitters.
11.2022 - 01.2024
Medical Assistant
Nomi Health
10.2021 - 08.2022
Sales Associate
Zara USA
12.2020 - 08.2021
American Register of Medical Assistant
Medical Assistant
University of Carabobo
Medical Doctor
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