Ashley Pettiford
Summary
Highly detailed and organized professional seeking a responsible career to exercise current training and skills to make a significant contribution to the company. Able to handle computer tasks, schedule meetings, and handle confidential documents. Possesses exceptional communication and interpersonal skills to be able to work independently, and as part of a team.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Marion General Hospital
03.2024 - 02.2025
- Emergency Room Registration
- Receives Patients through ER process flow by use of tracker monitoring and registering
- Assists with the registration of patients by collecting demographic and insurance information.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Case Manager
Keller & Keller, LLC
01.2020 - 01.2022
- Handled 80-100 personal injury cases including constant communication to clients, auto and health insurance and medical providers.
- Organized client files electronically by requesting medical records, photos and insurance documents.
- Assisted attorney in case settlement , drafting Demand letters and Demand packets
- Scheduled meetings between attorney and clients
Education
Psychology
Cincinnati Christian University
01.2013
Core 40 Diploma - undefined
Marion High School
01.2007
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience handling sensitive information such as: Medical Record Release according to HIPPA regulations, Demand Letters, Demand Packet Memos, client medical records, settlement documents and health insurance documents
- Familiar with programs MEDITECH, SKYWARD, NEEDLES and NEOS
- Polite experience in Microsoft Office and Google Docs
- Data Entry
- Appointment scheduling
- Customer and client relations
Timeline
Patient Access Representative
Marion General Hospital
03.2024 - 02.2025
Case Manager
Keller & Keller, LLC
01.2020 - 01.2022
Core 40 Diploma - undefined
Marion High School
Psychology
Cincinnati Christian University
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