Ashanti Acosta
Dallas,TX
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Experienced with creating safe and engaging environment for children. Uses effective communication to interact with both children and parents, ensuring clear understanding of expectations. Track record of managing multiple tasks simultaneously, demonstrating strong organizational skills and attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Mena’s Grilled Restaurant
Richardson, TX
09.2022 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Packing, Shipping, and Receiving Assembler
Warehouse Group
Farmers Branch, TX
08.2020 - 11.2022
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Expedited order processing time through effective organization and prioritization of tasks.
- Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
- Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.
Babysitter
Self Employed Services
Kaufman, TX
06.2014 - 11.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Education
Leona Vicario
Mexico City 2013
Skills
- Hospitality service expertise
- Memory retention
- Customer service
- Adaptable and flexible
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- ServSafe Alcohol Certification - National Restaurant Association.
- Adult and Pediatric First Aid/CPR/AED – American Red Cross.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Mena’s Grilled Restaurant
09.2022 - 03.2024
Packing, Shipping, and Receiving Assembler
Warehouse Group
08.2020 - 11.2022
Babysitter
Self Employed Services
06.2014 - 11.2020
Leona Vicario