Ashanti Williams
Chicago,IL
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shift Leader
Potbelly Sandwich Shop
Chicago , IL
12.2019 - Current
- Greeted each customer upon entry
- Assisted customers with choosing sandwich option and prepared order for customer
- Prepared large orders for walk-ins, catering, online orders and call ins
- Assisted customers with cashing out orders
- Run shifts accurately, efficiently and according to company standards
- Count safes and deposit funds
- Coach associates on required standards
- Prep various food items for the day
- Help with daily operations such as inventory counting and ordering store inventory
- Cleaned, mopped, cleaned walls, garage etc.
Retail Sales Associate
Cricket
Chicago , IL
06.2018 - 08.2019
- Greeted customers entering store and promoted sales or special programs
- Assisted customers in selecting merchandise to best fit their needs
- Knowledgeable with POS systems as well as Microsoft Excel
- Managed day to day operations of stores including opening and closing, counting cash, making deposits, ordering inventory and keeping track of daily goals and sales logs
Retail Sales Associate
Metro Pcs
Chicago , IL
05.2013 - 03.2018
- Greeted customers, helped locate merchandise and suggested suitable options
- Answered customers questions and addressed problems and complaints in person and via phone
- Processed an average of 25 transactions per day
- Demonstrated items to customers and created customer awareness, interest and sales.
Education
High School Diploma - General Studies
Jobs For Youth
Chicago, IL12.2004
Skills
- Supervising experience
- Restaurant experience
- Cash handling
- Leadership
- Shift management
- Customer Service Management
- Sales and Upselling
- Policy and Procedure Enforcement
- Team Leadership
- Strong verbal and written communication
Certification
- SafeServ Food Handler, 04/01/23, 04/01/26
- Certified Food Service Manager, 10/01/21, 10/01/26
- Food Handler Certification
Timeline
Shift Leader
Potbelly Sandwich Shop
12.2019 - Current
Retail Sales Associate
Cricket
06.2018 - 08.2019
Retail Sales Associate
Metro Pcs
05.2013 - 03.2018
- SafeServ Food Handler, 04/01/23, 04/01/26
- Certified Food Service Manager, 10/01/21, 10/01/26
- Food Handler Certification
High School Diploma - General Studies
Jobs For Youth
Similar Profiles
Sh'taun DrakeSh'taun Drake
Shift Leader at Potbelly Sandwich ShopShift Leader at Potbelly Sandwich Shop
Bianca GuajardoBianca Guajardo
Sandwich Artisan at POTBELLY SANDWICH SHOPSandwich Artisan at POTBELLY SANDWICH SHOP
Nolan DayNolan Day
Team Member at Potbelly Sandwich ShopTeam Member at Potbelly Sandwich Shop