Location Preference
On-SiteHybridRemoteLocation: Tustin, CA
Open to relocation: No
ASHLEA RAHN
Tustin,CA
Work Preference
Summary
Results-oriented business leader with a solid history of driving sales and enhancing customer experiences. Spearheaded initiatives that significantly increased revenue and developed high-performing teams through targeted training and coaching. Expertise in cross-functional collaboration to achieve strategic business objectives.
Overview
1
1
Certification
27
27
years of professional experience
Work History
General Manager
Jared the Galleria of Jewelry
01.2020 - Current
- Managed staff recruitment, training, and performance evaluations for team development.
- Developed promotional strategies that increased customer engagement and boosted sales.
- Coached and counseled sales personnel, enhancing individual selling efforts and enabling representatives to exceed targets.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Applied client feedback to implement process improvements that aligned with long-term business needs.
- Developed a loyal and highly satisfied client base through proactive management of team client experience strategies.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Implemented best practices for merchandising to attract customers effectively.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Behavioral Therapist
Milestones Behavioral Care
03.2023 - 09.2024
- Delivered individualized therapy sessions that addressed specific behavioral challenges, fostering client progress.
- Guided clients in managing stress, anxiety, and depression through effective coping strategies, enhancing their overall well-being.
- Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
- Created a safe and supportive environment for clients to explore difficult emotions or behaviors.
- Detected potential behavioral triggers and developed tailored strategies to help clients proactively avoid negative behaviors.
- Documented client interactions and maintained accurate records consistently.
Senior Store Manager
Men's Wearhouse
01.2000 - 12.2020
- Accelerated performance of operations by controlling budget, overseeing interviews, staffing and driving store meetings.
- Managed daily store operations and ensured efficient workflow among staff.
- Developed a highly efficient and dependable team through ongoing coaching, motivation, and opportunities for career advancement.
- Conducted internal and new hire training for training managers and consultants on administrative procedures, company policies, and selling behaviors to enhance regional performance.
- Support quarterly seminar training for store managers to enhance selling behaviors.
- Ensure employees throughout the region represent company values and initiatives.
- Oversaw inventory management, including stock replenishment and organization.
- Implemented visual merchandising standards to enhance store presentation and appeal.
- Implemented quality control measures to uphold product standards and reduce downtime. to minimize downtime and propel sales.
Education
Master's - Business Administration
UNIVERSITY OF PHOENIX
01-2019
Bachelor of Science - Psychology
UNIVERSITY OF PHOENIX
01-2013
Skills
- Management
- Team Leadership
- Employee Development
- Staff Recruitment
- Sales Strategy Development
- Customer Engagement
- Inventory Management
- Operations
- E-Commerce
- Cross-functional Collaboration
- Critical thinking
- Time management
- Effective communication
- Conflict resolution
Personal Information
- Availability: Willing to relocate to: Arizona
- Work Permit: Authorized to work in the US for any employer
Certification
Diamond Council of America 2021
Accomplishments
- Gemmie Award Top Customer Service 2025
- Diamond Elite Top Performer Award 2024
- Top Team Performance Award 2019
- Award of Excellence 2016
- Top Team Performance Award 2013
Timeline
Behavioral Therapist
Milestones Behavioral Care
03.2023 - 09.2024
General Manager
Jared the Galleria of Jewelry
01.2020 - Current
Senior Store Manager
Men's Wearhouse
01.2000 - 12.2020
Master's - Business Administration
UNIVERSITY OF PHOENIX
Bachelor of Science - Psychology
UNIVERSITY OF PHOENIX