Ashleigh Krefski
Summary
Dependable server, successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
Overview
2
2
years of professional experience
Work History
Server
The Doughfather Ristorante
06.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
The Diner
01.2023 - 08.2023
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Hostess
Colonial Diner
05.2022 - 12.2022
- Reduced guest wait times by effectively coordinating with other team members during peak hours.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Bachelor of Arts - School of Communication, Media And Journalism
Kean University
Union, NJ05.2025
High School Diploma -
Spotswood High School
Spotswood, NJ06.2021
Skills
- Daily Specials Memorization
- Order Delivery Practices
- Order Management
- Guest Engagement
- Service Prioritization
- Cash Handling
Accomplishments
Community Commitment Program Award June 2021
Super Supporter Scholarship June 2021
Spotswood PTA Volunteer Award June 2021
Dean's List Recipient Fall 2022, Fall 2023
Kean University Environmental Alliance - Director of Public Relations
Cougar Volunteers- Member
Kean University Hillel- Member
Timeline
Server
The Doughfather Ristorante
06.2023 - Current
Server
The Diner
01.2023 - 08.2023
Hostess
Colonial Diner
05.2022 - 12.2022
Bachelor of Arts - School of Communication, Media And Journalism
Kean University
High School Diploma -
Spotswood High School