Experienced with medical assisting, patient scheduling, referrals for outside/inside specialty offices and images, and procedures. 5 year experience of front desk/reception experience. Good at communication with patients and my team to insure smooth office operations and positive patient experience. Good knowledge at medical terminology.
Work History
Medical Assistant/Receptionist
3 Years 7 Months
Western U Health | 01.2023 - 08.2026
Assisted in patient scheduling and appointment management using electronic health record systems (Epic)
Assisted providers and nurses by preparing examination rooms and assisting with procedures as needed. (Paps, Suture Removals, minor procedures)
Checked patient insurance, demographic, and health history to keep information current.
Document patients vitals for providers and documenting in Epic system
Managed multi-line phone system and pleasantly greeted patients.
Administered vaccinations and medications
Prepared lab specimens
Completed EKGs & Spirometry
Assisted with referrals for 1 year using Epic system