Ashley Albert
Virginia Beach,VA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. I myself, work proficiently under pressure and work with last minute changes. I personally consider myself a great team worker who works well with others.
Overview
4
4
years of professional experience
Work History
Server
Ocean Eddie's Seafood Restaurant
Virginia Beach, VA
05.2020 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills and calculate totals.
Host
Ocean Eddie's Seafood Restaurant
Virginia Beach, VA
05.2020 - Current
- Provided customers with accurate wait times and monitored waiting list.
- Inspected dining areas for any damages or defects.
- Managed incoming calls during busy shifts.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Kitchen Manager
Ocean Eddie's Seafood Restaurant
Virginia Beach, VA
05.2020 - Current
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Trained new employees on kitchen procedures and policies.
Expeditor
Ocean Eddie's Seafood Restaurant
Virginia Beach, VA
05.2020 - Current
- Maintained a clean and organized work area throughout shift operations.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Checked all dishes before delivering them to ensure quality standards were met.
Education
High School Diploma -
First Colonial High School
Virginia Beach, VA06-2023
Skills
- Team Management
- Flexible and Adaptable
- Relationship Building
- Task Prioritization
- Customer Relations
- Multitasking
Timeline
Server
Ocean Eddie's Seafood Restaurant
05.2020 - Current
Host
Ocean Eddie's Seafood Restaurant
05.2020 - Current
Kitchen Manager
Ocean Eddie's Seafood Restaurant
05.2020 - Current
Expeditor
Ocean Eddie's Seafood Restaurant
05.2020 - Current
High School Diploma -
First Colonial High School
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