Ashley Alonso
Provo,Utah
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Experienced [Job Title] with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs.
Overview
4
4
years of professional experience
Work History
Cashier
Walmart
Provo, UT
09.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Warehouse Associate
SRP Distributing Center
Lindon, UT
01.2022 - 09.2022
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
Team Associate
Cinemark 16
Provo, UT
06.2019 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Timpview High School
Provo, UT05.2021
Skills
- Customer Assistance
- Product Recommendations
- ID Verification
- Cash Handling
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Walmart
09.2022 - 10.2023
Warehouse Associate
SRP Distributing Center
01.2022 - 09.2022
Team Associate
Cinemark 16
06.2019 - 08.2021
High School Diploma -
Timpview High School