Ashley Broadnax
Westfield,WI
Summary
Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Pioneer Motor Inn
Westfield, Wisconsin
10.2025 - Current
- Scheduled room reservations using hotel management software accurately and promptly.
- Managed phone calls efficiently, directing inquiries to appropriate staff members.
- Assisted guests with check-in and check-out processes smoothly and courteously.
- Collaborated with housekeeping to ensure room readiness for incoming guests.
- Handled payment processing and provided customers with receipts and proper bills and change.
Bartender
Pine Tree Inn
Bridgeport, WI
05.2025 - 10.2025
- Prepared and served beverages according to Pine Tree Inn's recipes and standards.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Followed safety protocols for handling food and beverages in a busy environment.
Restaurant Waiter
Los Morales
Westfield, Wisconsin
09.2021 - 07.2022
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Resolved customer complaints in a polite manner according to company policy.
- Provided exceptional service to high volume of daily customers.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Education
High School Diploma -
Westfield Area High School
Westfield, WI05-2015
Skills
- Payment processing
- Point of sale systems
- Customer service
- Conflict resolution
- Effective communication
- Task prioritization
Certification
Bartending License 2025
Timeline
Front Desk Receptionist
Pioneer Motor Inn
10.2025 - Current
Bartender
Pine Tree Inn
05.2025 - 10.2025
Restaurant Waiter
Los Morales
09.2021 - 07.2022
High School Diploma -
Westfield Area High School