Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Dravland

Belleville

Summary

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Member

Dunkin' Donuts
02.2024 - 07.2024
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Secretary

Bp Gas Station
08.2016 - 06.2017
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

GED -

Southwestern Illinois Collage
Belleville IL

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail

Certification

fork lift certifaction.

Timeline

Crew Member

Dunkin' Donuts
02.2024 - 07.2024

Secretary

Bp Gas Station
08.2016 - 06.2017

GED -

Southwestern Illinois Collage
Ashley Dravland