Ashley Griffin
WASHINGTON,DC
Summary
Collaborative Leader with a record of driving results through collaboration and strategic vision. Motivated and detail oriented individual with development into management positions.
Overview
14
14
years of professional experience
Work History
Assistant Store Director
Glossier
Washington, DC
10.2025 - Current
- Supported overall store operations, driving sales performance and team development.
- Led daily business through strategic floor leadership, coaching and execution of brand initiatives to achieve sales, AOV, and conversion goals.
- Assisting with scheduling and labor optimization while maintaining operational efficiency and coverage during peak traffic periods and promotional events.
- Developed and coached editors and HOPs through consistent feedback, morning huddles and performance driven selling strategies focused on GLOSS behaviors and client engagement.
- Analyzed daily and weekly business trends, identifying opportunities to improve traffic conversion, category performance, and operational execution.
- Executed in store events, including fragrance engraving experiences and promotional launches, driving traffic and client engagement.
Counter Manager
Bloomingdale's
Tysons Corner, VA
09.2024 - 10.2025
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Prepared and implemented effective calendar for product line on monthly basis and managed all promotions.
- Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
- Conducted monthly audits of stock levels for accurate record-keeping purposes.
- Conducted regular staff training sessions for product knowledge and sales techniques.
- Analyzed sales trends to make informed decisions on promotional activities and product offerings.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
Beauty Stylist
Bloomingdale's
Tysons Corner, VA
04.2024 - 09.2024
- Maintained a loyal clientele base through consistent quality service and strong interpersonal skills.
- Expanded service offerings by learning new skills such as makeup application, facial treatments, and nail care techniques.
- Adapted quickly to evolving client requests during appointments, demonstrating versatility and creativity in styling techniques.
- Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
- Collaborated with fellow stylists on special events, delivering outstanding group transformations.
- Contributed to a positive work environment by supporting team members in achieving both individual and collective goals.
Assistant Store Manager
Sephora
Washington, United States
04.2023 - 03.2024
- Coached and Navigated team to L3 in the region for Beauty services
- Achieved quarterly sales budget by 23% from 2022 through inventory management and visual merchandising
- Created Diversity,Equity and inclusion environment being of the hiring team
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates to impact the NPS score at 96%
- Instilled a collaborative culture which has propelled KPI's
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Coached sales associates in product specifications, BA productivity, Digital tools with selling techniques to significantly increasing customer satisfaction ratings
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Sales And Services Manager
Sephora
Washington, DC
12.2021 - 04.2023
- Sales Services Lead trainer, Developing peers from DC/MD district through a two day workshop behaviors coaching and business acumen. Impacting 16 leads and 6 coordinators
- Coached and Navigated team to number one ADS in region.
- Created Diversity , Equity and Inclusion environment being of the Hiring team
- Achieve quarterly sales budget by 35% and +18% from 2019 with traffic being flat from 2019 through inventory management and visual merchandising
Services Coordinator
Sephora
Washington, DC
12.2019 - 12.2021
- Drove success in service track, top 3 perk location , top 5 paid makeup service door, and created connections with brand partners for to drive traffic into store
- Drove success in top skincare budget and penetration in year 2020
Color Consultant
Sephora
Tyson's Corner, VA
11.2014 - 02.2016
- Shaped clients experience, provided an enlightening and memorable guide to Sephora.
Bar Supervisor
Vapiano
Washington
03.2012 - 03.2014
- Managed procurement of all liquor and bar supply requirements on time and within budget
- Developed syllabus for bar staff training and ran sessions quarterly
- Managed staff schedules and daily events within budget
- Ensured weekly goals were met
Education
Some College (No Degree) - Make-Up
Graham Webb Academy
Arlington, VANo Degree - Mixologist
Professional Bartending School of Alexandria
Arlington, VA03-2011
High School Diploma -
Oxon Hill High School
Oxon Hill, MD05-2005
Timeline
Assistant Store Director
Glossier
10.2025 - Current
Counter Manager
Bloomingdale's
09.2024 - 10.2025
Beauty Stylist
Bloomingdale's
04.2024 - 09.2024
Assistant Store Manager
Sephora
04.2023 - 03.2024
Sales And Services Manager
Sephora
12.2021 - 04.2023
Services Coordinator
Sephora
12.2019 - 12.2021
Color Consultant
Sephora
11.2014 - 02.2016
Bar Supervisor
Vapiano
03.2012 - 03.2014
Some College (No Degree) - Make-Up
Graham Webb Academy
High School Diploma -
Oxon Hill High School
No Degree - Mixologist
Professional Bartending School of Alexandria